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About the Bloggers

Brad Jenkins

Brad Jenkins, President and CEO of CloudNine Discovery, has over 20 years of experience leading customer focused companies in the litigation support arena. Brad has authored many articles on litigation support issues, and has spoken before national audiences on document management practices and solutions.

Doug Austin

Doug Austin, Professional Services Manager for CloudNine Discovery, has over 20 years experience providing legal technology consulting and technical project management services to numerous commercial and government clients. Doug has also authored several articles on eDiscovery best practices.

Jane Gennarelli

Jane Gennarelli is a principal of Magellan’s Law Corporation and has been assisting litigators in effectively handling discovery materials for over 30 years. She authored the company’s Best Practices in a Box™ content product and assists firms in applying technology to document handling tasks. She is a known expert and often does webinars and presentations for litigation support professionals around the country. Jane can be reached by email at jane@litigationbestpractices.com.

Electronic Discovery

Court Allows Costs for TIFF Conversion and OCR, Likens it to "Making Copies" - eDiscovery Case Law

November 21, 2014

By Doug Austin

In Kuznyetsov v. West Penn Allegheny Health Sys., Pennsylvania Senior District Judge Donetta W. Ambrose upheld the Clerk of Courts issuance of Taxation of Costs for $60,890.97 in favor of the defendants and against the named the plaintiffs, including costs for “scanning and conversion of native files to the agreed-upon format for production of ESI”.

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Twitter Might "Bug" You if You Want to Retrieve Archive Data - eDiscovery Best Practices

November 20, 2014

By Doug Austin

Thanks to the Google Alerts that I set up to send me new stories related to eDiscovery, I found an interesting blog post from an attorney that appears to shed light on an archival bug within Twitter that could affect people who may want to retrieve Twitter archival data for eDiscovery purposes.

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Defendant Ordered to Produce Archived Emails Even Though Plaintiff Failed to Produce Theirs - eDiscovery Case Law

November 19, 2014

By Doug Austin

In Finjan, Inc. v. Blue Coat Systems., California Magistrate Judge Paul S. Grewal granted the plaintiff’s motion ordering the defendant to produce relevant emails from its eight custodians, even though the plaintiff was unable to provide its own archival emails.

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More Organizations Have Data Breach Plans in Place, But More Are Reporting Data Breaches - eDiscovery Trends

November 18, 2014

By Doug Austin

You cannot talk about eDiscovery these days without talking about data security and breaches. Bank of America, Home Depot and Target are just three examples of big name companies that have been hit by data breaches. A recent study, conducted by the Ponemon Institute, shows that more organizations have data breach response plans and teams in place, yet more organizations are reporting at least one data breach in the past two years.

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The Watergate 18 Minute Gap in Audio Recordings Has Nothing on This Case - eDiscovery Case Law

November 17, 2014

By Doug Austin

In Novick v. AXA Network, LLC, New York Magistrate Judge Kevin Nathaniel Fox granted the plaintiff’s request for sanctions against the defendant, awarding an adverse inference jury instruction for several weeks of spoliated audio recordings and also awarding “reasonable attorney's fees and costs” associated with the motion as well as retaking several depositions.

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Simply Deleting a File Doesn’t Mean It’s Gone - eDiscovery Best Practices

November 14, 2014

By Doug Austin

When a file is “deleted” (i.e., actually deleted, not just moved to the Recycle Bin), the data for that file isn’t actually removed from the disk (in most cases). So, where does it go? Let's find out.

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The Importance of Metadata - eDiscovery Best Practices

November 13, 2014

By Doug Austin

If an electronic document is a “house” for information, then metadata could be considered the “deed” to that house. There is far more to explaining a house than simply the number of stories and the color of trim. It is the data that isn’t apparent to the naked eye that tells the rest of the story. For a house, the deed lines out the name of the buyer, the financier, and the closing date among heaps of other information that form the basis of the property. For an electronic document, it’s not just the content or formatting that holds the key to understanding it. Metadata, which is data about the document, contains information such as the user who created it, creation date, the edit history, and file type. Metadata often tells the rest of the story about the document and, therefore, is often a key focus of eDiscovery.

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Plaintiff Can't "Pick" and Choose When it Comes to Privilege of Inadvertent Disclosures - eDiscovery Case Law

November 12, 2014

By Doug Austin

In Pick v. City of Remsen, Iowa District Judge Mark W. Bennett upheld the magistrate judge’s order directing the destruction of an inadvertently-produced privileged document, an email from defense counsel to some of the defendants, after affirming the magistrate judge’s analysis of the five-step analysis to determine whether privilege was waived.

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What’s in a (File) Name? More Than You Think - eDiscovery Best Practices

November 11, 2014

By Doug Austin

When you’ve worked in litigation support and eDiscovery as long as some of us have, you just think a little bit differently – even when it comes to naming files and folders on your computer. In her excellent Litigation Support Guru blog, Amy Bowser-Rollins provides some best practices to think more like a litigation support person.

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Want an Automated, Easy and Inexpensive Way to Process Your Data? Read On - eDiscovery Trends

November 10, 2014

By Doug Austin

A couple of months ago, we had a laugh at Ralph Losey’s post that took a humorous look at the scenario where it’s Friday at 5 and you need data processed to be reviewed over the weekend. It was a funny take on a real problem that most of us have experienced from time to time. But, there may be a solution to this problem that’s automated, easy and inexpensive.

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Judgment of $34 Million against Insurer Dodging Malpractice Claim is a "Dish" Served Cold - eDiscovery Case Law

November 07, 2014

By Doug Austin

In my hometown of Houston, attempting to deny coverage to a client successfully sued for discovery-related negligence cost OneBeacon Insurance Company a $34 million judgment by a federal jury.

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Dealing with the Departed - eDiscovery Best Practices

November 06, 2014

By Doug Austin

When litigation hits, key activities to get a jump on the case include creating a list of key employees most likely to have documents relevant to the litigation and interviewing those key employees, as well as key department representatives, such as IT for information about retention and destruction policies. These steps are especially important as they may shed light on custodians you might not think about – the departed.

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Most Big Companies Have a Big Data Program, But They’re Not Crazy about the Term "Big Data" - eDiscovery Trends

November 05, 2014

By Doug Austin

Yesterday, we discussed some amazing facts about just how “BIG” that Big Data has gotten to be. Today, let’s look at what BIG companies are doing about BIG data.

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Just How "BIG" is Big Data Getting? Check Out These Facts - eDiscovery Trends

November 04, 2014

By Doug Austin

If you work with information as an attorney, paralegal, litigation support professional or information technology (IT) professional, you have probably heard the term “big data” at an ever increasing rate. But, just how BIG is big data getting? Check out these facts.

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Plaintiff Slips, But Defendant Takes the Fall - eDiscovery Case Law

November 03, 2014

By Doug Austin

In Riley v. Marriott Int’l, New York Magistrate Judge Marian W. Payson agreed with the plaintiffs that spoliation of data had occurred when the defendant failed to preserve video surveillance and “sweep logs” after one of the plaintiffs slipped and fell in the defendant’s hotel garage and that the defendant was at least grossly negligent for not preserving the information. However, the judge denied the plaintiffs request for summary judgment, granting an adverse inference instruction instead.

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Be Afraid, Be Very Afraid - eDiscovery Horrors!

October 31, 2014

By Doug Austin

Today is Halloween. Every year at this time, because (after all) we’re an eDiscovery blog, we try to “scare” you with tales of eDiscovery horrors. This is our fifth year of doing so, let’s see how we do this year. Be afraid, be very afraid!

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eDiscovery in Arbitration Has Become Less...Arbitrary - eDiscovery Trends

October 30, 2014

By Doug Austin

When you think of eDiscovery, you typically think of it as it relates to litigation – two sides of a case requesting and producing electronically stored information (ESI) as one means of identifying evidence designed to lead to resolution of a lawsuit. But litigation is just one method for dispute resolution. Another method is arbitration. But, do arbitrators really “get” eDiscovery? Let's see.

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Despite 18 Missing Emails in Production, Court Denies Request for “Discovery on Discovery” - eDiscovery Case Law

October 29, 2014

By Doug Austin

In Freedman v. Weatherford Int’l, New York Magistrate Judge James C. Francis, IV denied the plaintiff’s request to, among other things, require the defendant to produce “certain reports comparing the electronic search results from discovery in this action to the results from prior searches” – despite the fact that the plaintiff identified 18 emails that the defendant did not produce that were ultimately produced by a third party.

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"The Decade of Discovery" On Tour - eDiscovery Trends

October 28, 2014

By Doug Austin

A few months ago, we told you about an intriguing documentary about eDiscovery that premiered in the New York area. Now, that documentary is making the rounds and may be coming to a theatre near you.

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Apple Recovers Part, But Not All, of its Requested eDiscovery Costs from Samsung - eDiscovery Case Law

October 27, 2014

By Doug Austin

Apple won several battles with Samsung, including ultimately being awarded over $1 billion in verdicts, as well as a $2 million sanction for the inadvertent disclosure of its outside counsel firm (Quinn Emanuel Urquhart & Sullivan LLP) commonly known as “patentgate”, but ultimately may have lost the war when the court refused to ban Samsung from selling products that were found to have infringed on Apple products. Now, they’re fighting over relative chicken-feed in terms of a few million that Apple sought to recover in eDiscovery costs.

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Those Pesky Email Signatures and Disclaimers - eDiscovery Best Practices

October 24, 2014

By Doug Austin

Are email signatures and disclaimers causing more trouble than they’re worth? According to one author, perhaps they are.

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Text Overlays on Image-Only PDF Files Can Be Problematic - eDiscovery Best Practices

October 23, 2014

By Doug Austin

Recently, we at CloudNine Discovery received a set of Adobe PDF files from a client that raised an issue regarding the handling of those files for searching and reviewing purposes. The issue serves as a cautionary tale for those working with image-only PDFs in their document collection. Here’s a recap of the issue.

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