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About the Bloggers

Brad Jenkins

Brad Jenkins, President and CEO of CloudNine Discovery, has over 20 years of experience leading customer focused companies in the litigation support arena. Brad has authored many articles on litigation support issues, and has spoken before national audiences on document management practices and solutions.

Doug Austin

Doug Austin, Professional Services Manager for CloudNine Discovery, has over 20 years experience providing legal technology consulting and technical project management services to numerous commercial and government clients. Doug has also authored several articles on eDiscovery best practices.

Jane Gennarelli

Jane Gennarelli is a principal of Magellan’s Law Corporation and has been assisting litigators in effectively handling discovery materials for over 30 years. She authored the company’s Best Practices in a Box™ content product and assists firms in applying technology to document handling tasks. She is a known expert and often does webinars and presentations for litigation support professionals around the country. Jane can be reached by email at jane@litigationbestpractices.com.

The Watergate 18 Minute Gap in Audio Recordings Has Nothing on This Case - eDiscovery Case Law

November 17, 2014

By Doug Austin

In Novick v. AXA Network, LLC, New York Magistrate Judge Kevin Nathaniel Fox granted the plaintiff’s request for sanctions against the defendant, awarding an adverse inference jury instruction for several weeks of spoliated audio recordings and also awarding “reasonable attorney's fees and costs” associated with the motion as well as retaking several depositions.

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Simply Deleting a File Doesn’t Mean It’s Gone - eDiscovery Best Practices

November 14, 2014

By Doug Austin

When a file is “deleted” (i.e., actually deleted, not just moved to the Recycle Bin), the data for that file isn’t actually removed from the disk (in most cases). So, where does it go? Let's find out.

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The Importance of Metadata - eDiscovery Best Practices

November 13, 2014

By Doug Austin

If an electronic document is a “house” for information, then metadata could be considered the “deed” to that house. There is far more to explaining a house than simply the number of stories and the color of trim. It is the data that isn’t apparent to the naked eye that tells the rest of the story. For a house, the deed lines out the name of the buyer, the financier, and the closing date among heaps of other information that form the basis of the property. For an electronic document, it’s not just the content or formatting that holds the key to understanding it. Metadata, which is data about the document, contains information such as the user who created it, creation date, the edit history, and file type. Metadata often tells the rest of the story about the document and, therefore, is often a key focus of eDiscovery.

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Plaintiff Can't "Pick" and Choose When it Comes to Privilege of Inadvertent Disclosures - eDiscovery Case Law

November 12, 2014

By Doug Austin

In Pick v. City of Remsen, Iowa District Judge Mark W. Bennett upheld the magistrate judge’s order directing the destruction of an inadvertently-produced privileged document, an email from defense counsel to some of the defendants, after affirming the magistrate judge’s analysis of the five-step analysis to determine whether privilege was waived.

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What’s in a (File) Name? More Than You Think - eDiscovery Best Practices

November 11, 2014

By Doug Austin

When you’ve worked in litigation support and eDiscovery as long as some of us have, you just think a little bit differently – even when it comes to naming files and folders on your computer. In her excellent Litigation Support Guru blog, Amy Bowser-Rollins provides some best practices to think more like a litigation support person.

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Want an Automated, Easy and Inexpensive Way to Process Your Data? Read On - eDiscovery Trends

November 10, 2014

By Doug Austin

A couple of months ago, we had a laugh at Ralph Losey’s post that took a humorous look at the scenario where it’s Friday at 5 and you need data processed to be reviewed over the weekend. It was a funny take on a real problem that most of us have experienced from time to time. But, there may be a solution to this problem that’s automated, easy and inexpensive.

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Judgment of $34 Million against Insurer Dodging Malpractice Claim is a "Dish" Served Cold - eDiscovery Case Law

November 07, 2014

By Doug Austin

In my hometown of Houston, attempting to deny coverage to a client successfully sued for discovery-related negligence cost OneBeacon Insurance Company a $34 million judgment by a federal jury.

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Dealing with the Departed - eDiscovery Best Practices

November 06, 2014

By Doug Austin

When litigation hits, key activities to get a jump on the case include creating a list of key employees most likely to have documents relevant to the litigation and interviewing those key employees, as well as key department representatives, such as IT for information about retention and destruction policies. These steps are especially important as they may shed light on custodians you might not think about – the departed.

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Most Big Companies Have a Big Data Program, But They’re Not Crazy about the Term "Big Data" - eDiscovery Trends

November 05, 2014

By Doug Austin

Yesterday, we discussed some amazing facts about just how “BIG” that Big Data has gotten to be. Today, let’s look at what BIG companies are doing about BIG data.

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Just How "BIG" is Big Data Getting? Check Out These Facts - eDiscovery Trends

November 04, 2014

By Doug Austin

If you work with information as an attorney, paralegal, litigation support professional or information technology (IT) professional, you have probably heard the term “big data” at an ever increasing rate. But, just how BIG is big data getting? Check out these facts.

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Plaintiff Slips, But Defendant Takes the Fall - eDiscovery Case Law

November 03, 2014

By Doug Austin

In Riley v. Marriott Int’l, New York Magistrate Judge Marian W. Payson agreed with the plaintiffs that spoliation of data had occurred when the defendant failed to preserve video surveillance and “sweep logs” after one of the plaintiffs slipped and fell in the defendant’s hotel garage and that the defendant was at least grossly negligent for not preserving the information. However, the judge denied the plaintiffs request for summary judgment, granting an adverse inference instruction instead.

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Be Afraid, Be Very Afraid - eDiscovery Horrors!

October 31, 2014

By Doug Austin

Today is Halloween. Every year at this time, because (after all) we’re an eDiscovery blog, we try to “scare” you with tales of eDiscovery horrors. This is our fifth year of doing so, let’s see how we do this year. Be afraid, be very afraid!

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eDiscovery in Arbitration Has Become Less...Arbitrary - eDiscovery Trends

October 30, 2014

By Doug Austin

When you think of eDiscovery, you typically think of it as it relates to litigation – two sides of a case requesting and producing electronically stored information (ESI) as one means of identifying evidence designed to lead to resolution of a lawsuit. But litigation is just one method for dispute resolution. Another method is arbitration. But, do arbitrators really “get” eDiscovery? Let's see.

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Despite 18 Missing Emails in Production, Court Denies Request for “Discovery on Discovery” - eDiscovery Case Law

October 29, 2014

By Doug Austin

In Freedman v. Weatherford Int’l, New York Magistrate Judge James C. Francis, IV denied the plaintiff’s request to, among other things, require the defendant to produce “certain reports comparing the electronic search results from discovery in this action to the results from prior searches” – despite the fact that the plaintiff identified 18 emails that the defendant did not produce that were ultimately produced by a third party.

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"The Decade of Discovery" On Tour - eDiscovery Trends

October 28, 2014

By Doug Austin

A few months ago, we told you about an intriguing documentary about eDiscovery that premiered in the New York area. Now, that documentary is making the rounds and may be coming to a theatre near you.

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Apple Recovers Part, But Not All, of its Requested eDiscovery Costs from Samsung - eDiscovery Case Law

October 27, 2014

By Doug Austin

Apple won several battles with Samsung, including ultimately being awarded over $1 billion in verdicts, as well as a $2 million sanction for the inadvertent disclosure of its outside counsel firm (Quinn Emanuel Urquhart & Sullivan LLP) commonly known as “patentgate”, but ultimately may have lost the war when the court refused to ban Samsung from selling products that were found to have infringed on Apple products. Now, they’re fighting over relative chicken-feed in terms of a few million that Apple sought to recover in eDiscovery costs.

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Those Pesky Email Signatures and Disclaimers - eDiscovery Best Practices

October 24, 2014

By Doug Austin

Are email signatures and disclaimers causing more trouble than they’re worth? According to one author, perhaps they are.

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Text Overlays on Image-Only PDF Files Can Be Problematic - eDiscovery Best Practices

October 23, 2014

By Doug Austin

Recently, we at CloudNine Discovery received a set of Adobe PDF files from a client that raised an issue regarding the handling of those files for searching and reviewing purposes. The issue serves as a cautionary tale for those working with image-only PDFs in their document collection. Here’s a recap of the issue.

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Court Slashes Vendor Bill Filled with Double Billing and Data Recovery Charges - eDiscovery Case Law

October 22, 2014

By Doug Austin

In Lanterman and Computer Forensic Services v. Afremov, Minnesota District Judge Philip D. Bush slashed over $700,000 from the plaintiff’s disputed invoices for eDiscovery work performed on behalf of the defendant, leaving an award of just over $103,000 for services rendered.

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October Case Law Pop Quiz Answers! - eDiscovery Case Law

October 21, 2014

By Doug Austin

Yesterday, we gave you a pop quiz for the eDiscovery case law that we’ve covered since the beginning of August. If you’re reading the blog each day, these questions should be easy! Let's see how you did. Here are the answers.

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October Case Law Pop Quiz! - eDiscovery Case Law

October 20, 2014

By Doug Austin

We enjoyed the eDiscovery case law pop quiz that we did back in August so much, that we decided it’s time for another one – this one is customized to the case law that we’ve covered since the beginning of August. If you’re reading the blog each day, these questions should be easy! If not, we’ve provided a link to the post with the answer. We’re that nice. Test your knowledge! Tomorrow, we’ll post the answers for those who don’t know and didn’t look them up.

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Battle Continues between Attorneys and Client over Attorneys’ Failure to Review Documents - eDiscovery Case Law

October 17, 2014

By Doug Austin

In Price Waicukauski & Riley v. Murray, Indiana District Judge William T. Lawrence granted the plaintiff’s request for summary judgment for failure to pay attorney’s fees of over $125,000, and refused to issue summary judgment for either party related to a legal malpractice claim for the plaintiff’s admitted failure to review documents produced in the defendants’ case against another party because of a factual dispute regarding the plaintiff’s knowledge of the documents produced.

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